# FAQ

This section provides clear and concise answers to common questions about SOV-O. Our goal is to help you quickly find the information you need to make the most of our platform and services. If you don’t see your question here, please feel free to contact us directly.

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SOV-O is an online marketplace application that connects skilled professionals with individuals or businesses looking for help in various fields, including handyman services, driving, cooking, volunteering, and more. Whether you're seeking work or looking for someone to assist you, SOV-O makes it easy to find the right match.

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SOV-O operates as a two-sided platform:
• For Opportunity Posters: Post your Opportunities (e.g., handyman, driver, chef) and browse profiles of available professionals. Once you find a match, you can hire them directly through the platform.
• For Opportunity Seekers: Create a profile showcasing your skills and availability. Browse opportunities posted by clients and apply to the ones that suit you.

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Yes, creating an account on SOV-O is free. However, there may be fees for certain premium features or services, such as featured listings for clients or advanced search filters for professionals. All fees will be clearly outlined before you proceed.

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Anyone can use SOV-O! Whether you're a skilled professional, a volunteer looking for opportunities or a client in need of assistance, SOV-O caters to both individuals and businesses across various industries.

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SOV-O covers a wide range of manually demanding services and volunteering opportunities, including but not limited to:
• Handyman services
• Driving jobs
• Cooking/Chef roles
• Event staffing
• Cleaning services
• Landscaping
• Delivery services
• Volunteering opportunities
• Language/Instrument Instructors
• Glass worker
• Welders
• Baristas

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To post a request:
1. Sign up or log in to your account.
2. Describe the opportunity, including the approx. pay and time.
3. Submit your request, and professionals will start applying.

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Yes! You can hire multiple professionals if your project requires different skill sets or additional hands. Simply post as many opportunities as you like or specify your needs in the description.

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SOV-O has an in-built payment processing system powered by Stripe as well as a wallet feature including Escrow payment facility which ensures that the money is only released once the opportunity gets completed.

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If you’re unsatisfied with the service, you can leave feedback on the professional’s profile. Additionally, we recommend discussing your concerns directly with the professional to resolve any issues. If necessary, you can report the issue to our support team for further assistance for a potential refund once we hear the feedback from both the sides.

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Absolutely! Whether you need someone for a one-time task or ongoing work, you can specify this when posting your opportunity.

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To create a profile:
1. Sign up or log in to your account.
2. Fill out your profile details, including your skills, experience, availability, and contact information.
3. Upload any relevant certifications or photos to enhance your profile.

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Yes! You can list all the services you’re qualified to provide. For example, if you’re a handyman who also offers cleaning services, you can include both in your profile.

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Once your profile is complete, you can browse available opportunities by filtering based on location, type of work, and other preferences. You can also set up alerts to receive notifications when new opportunities match your skills.

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While certifications or qualifications are not mandatory for all roles, they can help boost your credibility and attract more clients. For certain specialized roles (e.g., electricians, chefs), certifications may be required by law or requested by clients.

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Yes! SOV-O supports volunteering opportunities. You can filter for unpaid or community-based projects when browsing opportunities.

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Earnings depend on the type of work, location, and your experience level. Rates are typically negotiated directly between you and the client.

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Yes, SOV-O prioritizes safety for both clients and professionals. We encourage users to communicate through the platform and provide tools like reviews, ratings, and reporting features to ensure transparency and accountability.

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All users are encouraged to verify their profiles by providing valid identification. Verified profiles are marked with a badge to indicate authenticity.

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If you suspect fraudulent behavior, immediately report it to our support team via the "Report Issue" button. We take all reports seriously and will investigate promptly.

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Check your spam folder first. If you still don’t see our emails, ensure that your email settings allow messages from SOV-O. If the issue persists, contact our support team for assistance.

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Yes, you can delete your account at any time. Log in to your account, go to "Settings," and select "Delete Account." Note that deleting your account will remove all your data permanently.

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To increase your visibility:

- Use clear and descriptive titles for your skills.
- Add high-quality photos showcasing your work.
- Collect positive reviews from past clients.
- Keep your availability updated regularly.

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SOV-O helps small businesses save time and resources by connecting them with reliable professionals for specific tasks. Whether you need a part-time chef or a handyman for repairs, SOV-O ensures quality matches tailored to your needs.

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SOV-O is expanding rapidly and aims to cover as many regions as possible. To check availability, enter your location during signup or browse opportunities in your area.

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Responses vary depending on the demand and location. Most requests receive responses within 24–48 hours. For urgent needs, consider marking your request as "Urgent" to prioritize it.

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Yes! Rates are negotiable between you and the professional. Discuss terms openly before finalizing the agreement.

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Unlike other platforms, SOV-O focuses specifically on manually demanding services and volunteering opportunities. Our user-friendly interface, robust filtering options, and emphasis on local connections make us stand out.

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## Get the SOV-O App to Discover or Post Opportunities — Paid or Volunteer

Download the SOV-O app now and easily connect with skilled individuals or post opportunities across trades, services, and volunteering — all in one place.

### Need Assistance?

Our support team is here to help you 24/7 with any queries.

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